Record Unboxing Video for Returns
We do not offer refunds or returns for general reasons. However, returns or exchanges are accepted only for damaged, defective, or missing products.
Eligibility for Return or Exchange
To be eligible:
- The issue must be reported within 48 hours of receiving the product.
- A clear, uninterrupted unboxing video must be provided, starting from the opening of the package until the damaged, defective, or missing item is shown.
- The product must be unused, unwashed, and in its original packaging (where applicable).
- Missing or damaged product claims are subject to verification and approval by our support team.
Important Notes
- Returns are accepted only for damaged, defective, or missing products.
- No returns or refunds are provided for personal preferences or change of mind.
- Minor color variations due to lighting and screen settings are not considered defects.
- Claims without valid unboxing video proof may not be accepted.
- All return or exchange requests are subject to verification by our support team.
How to Request a Return or Exchange
Please contact our customer support team within 48 hours of delivery with your order number, unboxing video, and clear photos/videos of the issue.
Our support team will review your request and guide you through the next steps.
Contact us
Email: support@trendifyglow.in
Phone: +918639536875
Address: Zilladagunta, Madakasira, Sri Sathya Sai District, Andhra Pradesh β 515301, India
