Returns & Refunds Policy

• Trendifyglow believes in complete transparency and customer satisfaction. We ensure every customer enjoys a smooth and trustworthy shopping experience from order placement to product delivery.

• All shipments are scheduled using the contact information provided at checkout, including your email address, phone number, and delivery address. Customers are requested to verify these details carefully to avoid any unnecessary delivery delays or failed deliveries.

• We recommend double-checking shipping details before confirming your order to ensure accurate and timely delivery.

• We offer a simple and customer-friendly return policy for your convenience.

• If you are not fully satisfied with your purchase, you may return the product within 7 days from the date of delivery.

• Returned products must be unused, unworn, unwashed, and in original condition.

• All original tags, labels, invoices, manuals, accessories, and packaging must be included with the return.

• Products that are damaged due to misuse, mishandling, or negligence will not be eligible for return or refund.

• Items purchased during clearance sales, promotional offers, or discounted campaigns may have different return conditions and may not be eligible for refunds unless stated otherwise.

• Certain personal care, hygiene, customized, or made-to-order items may be non-returnable for safety and hygiene reasons.

• To initiate a return, customers must contact our support team or visit the Returns section on our website.

• Our support team will guide you through the return process and provide the necessary return authorisation details.

• Returned items must be shipped back using the return instructions provided by our team.

• Customers are responsible for safely packing the item to avoid damage during return shipping.

• We recommend using a trackable courier service to ensure your return reaches us safely.

• Once your returned item is received and inspected by our quality team, we will notify you regarding the approval or rejection of your return.

• Approved returns are processed for refund within 2–3 business days after successful inspection.

• Refunds will be credited back to your original payment method only.

• Processing time may vary depending on your bank, payment gateway, or card issuer.

• Shipping charges, convenience fees, and cash-on-delivery fees are non-refundable unless the return is due to an error from our side.

• In case of a damaged, defective, or wrong product received, customers must inform us within 24–48 hours of delivery with supporting images or videos.

• Replacement or full refund will be provided for confirmed damaged or incorrect products.

• Orders that are refused at the time of delivery without valid reason may not be eligible for refunds.

• If a return is rejected due to not meeting eligibility criteria, the product will be shipped back to the customer at their expense.

• We reserve the right to modify or update the Returns & Refunds Policy at any time without prior notice.

• Our policies are governed by applicable local laws and consumer protection regulations.

• TrendifGlow is committed to resolving all return-related concerns fairly and professionally.

• For any queries related to returns, refunds, replacements, or cancellations, customers can reach out to our support team via email, phone, or contact form.

• We strive to make every return experience simple, transparent, and customer-friendly.

• Shop confidently at TrendifGlow knowing your satisfaction and trust remain our highest priority.